Strict Standards: Redefining already defined constructor for class wpdb in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/wp-db.php on line 52

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/cache.php on line 36

Strict Standards: Redefining already defined constructor for class WP_Object_Cache in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/cache.php on line 389

Strict Standards: Declaration of Walker_Page::start_lvl() should be compatible with Walker::start_lvl($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 537

Strict Standards: Declaration of Walker_Page::end_lvl() should be compatible with Walker::end_lvl($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 537

Strict Standards: Declaration of Walker_Page::start_el() should be compatible with Walker::start_el($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 537

Strict Standards: Declaration of Walker_Page::end_el() should be compatible with Walker::end_el($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 537

Strict Standards: Declaration of Walker_PageDropdown::start_el() should be compatible with Walker::start_el($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 556

Strict Standards: Declaration of Walker_Category::start_lvl() should be compatible with Walker::start_lvl($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 653

Strict Standards: Declaration of Walker_Category::end_lvl() should be compatible with Walker::end_lvl($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 653

Strict Standards: Declaration of Walker_Category::start_el() should be compatible with Walker::start_el($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 653

Strict Standards: Declaration of Walker_Category::end_el() should be compatible with Walker::end_el($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 653

Strict Standards: Declaration of Walker_CategoryDropdown::start_el() should be compatible with Walker::start_el($output) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/classes.php on line 678

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/query.php on line 21

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/theme.php on line 508

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/disclose-secret.php on line 102

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/manager.php on line 44

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/manager.php on line 58

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/manager.php on line 59

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/manager.php on line 60

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/cache.php on line 28

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/cache.php on line 37

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/option.php on line 156

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/option.php on line 403

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/migrator.php on line 24

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/migrator.php on line 27

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/migrator.php on line 30

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/migrator.php on line 33

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/migrator_post_levels.php on line 117

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/disclose-secret/config_ui.php on line 71

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method JAWPopularPostsWidget::load() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 160

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method Ajax_Comment_Preview::init() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 160

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method GoogleSitemapGenerator::Enable() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 160

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method UltimateTagWarriorActions::ultimate_posts_where() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 57

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method UltimateTagWarriorActions::ultimate_search_where() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 57

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method UltimateTagWarriorActions::ultimate_posts_join() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 57

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method UltimateTagWarriorActions::ultimate_search_join() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 57

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method UltimateTagWarriorActions::ultimate_posts_groupby() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 57

Strict Standards: mktime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 14

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 23

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 25

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 27

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 28

Strict Standards: mktime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 14

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 23

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 25

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 27

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 28

Warning: Cannot modify header information - headers already sent by (output started at /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/wp-db.php:52) in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/share-this/share-this.php on line 680
Share This : Kundenkommunikation und Prozessoptimierung


Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
Was ist das? Von hier aus können Sie den Beitrag Kundenkommunikation und Prozessoptimierung auf Social Web Portalen speichern und damit auch anderen zur Verfügung stellen, oder mit dem E-Mail Formular als E-Mail verschicken.

Social Web


    Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • del.icio.us

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Digg

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Mister Wong

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Y!GG

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Readster

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Webnews

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • LinkARENA

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Furl

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Netscape

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Yahoo! My Web

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Technorati

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Google Bookmarks

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Newsvine

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • co.mments

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • BlinkList

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • reddit

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Blogmarks

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • ma.gnolia

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Windows Live

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Tailrank

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • StumbleUpon

  • Strict Standards: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 75

    Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/link-template.php on line 89
  • Favoriting

E-Mail

E-mail It

Strict Standards: mktime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 14

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 23

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 25

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 27

Strict Standards: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/functions.php on line 28
19. September 2008

Kundenkommunikation und Prozessoptimierung

Veröffentlicht unter: Leitartikel, Prozessmanagement, Vertrieb


Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/coolplayer/coolplayer.php on line 134

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/coolplayer/coolplayer.php on line 135

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/formatting.php on line 74

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method UltimateTagWarriorActions::ultimate_the_content_filter() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-includes/plugin.php on line 57

Strict Standards: Non-static method UltimateTagWarriorActions::regExEscape() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/UltimateTagWarrior/ultimate-tag-warrior-actions.php on line 669

Strict Standards: Non-static method UltimateTagWarriorActions::regExEscape() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/UltimateTagWarrior/ultimate-tag-warrior-actions.php on line 669

Strict Standards: Non-static method UltimateTagWarriorActions::regExEscape() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/UltimateTagWarrior/ultimate-tag-warrior-actions.php on line 670

Strict Standards: Non-static method UltimateTagWarriorActions::regExEscape() should not be called statically in /homepages/3/d24003326/htdocs/bank-zweinull/wp-content/plugins/UltimateTagWarrior/ultimate-tag-warrior-actions.php on line 670

Survey of celentDas Marketingargument, dass der Aufwand zur Neukundengewinnung vielfach höher ist als das Halten von Bestandskunden, muss zunehmend in Frage gestellt werden. Bestandskunden zu halten wird schwieriger. Die Kunden sind heute schneller bereit, ihre Bank zu wechseln, wie eine Untersuchung von celent innerhalb der Facebook Community zeigt (siehe Grafik). Ein Auszug aus den Ergebnissen:

  • In Summe würden 27% ihre Bank wechseln, wenn eine andere Bank sichere Web 2.0 Tools anbieten würde, um die persönlichen Finanzen zu managen; 73% würden nicht wechseln.
  • Bei der Altersgruppe zwischen 25-34 sind es allerdings 61%, die ihre Bank für Banking 2.0 Tools wechseln würde.

Während bei Bestandskunden auch die Erwartungshaltung, kostenlose Services zu erhalten, steigt, sinken die Kosten für Neukundenakquisition im Internet. Die Kunden bewegen sich zur Einholung von Informationen im Netz und treffen daraufhin ihre Entscheidungen. Die Konkurrenz liegt dabei nur einen Mausklick entfernt.

Für eine Bank bieten sich neue Chancen, ihre Beziehungen nach außen, zu Kunden, potentiellen Kunden und Shareholders zu verbessern, neue Services anbieten zu können, neue Geschäftsmodelle zu erproben, die Öffentlichkeit im Internet zum „Botschafter“ zu machen. Kundenkommunikation findet dabei auf vielfältige Weise statt:

  • im viralen Marketing: Marketingkampagnen, die dazu dienen, dass die Kunden die Informationen des Unternehmens selbstständig durch „Word-of-Mouth“ sozusagen virusgleich im Internet weitergeben. Banken sollten diese Möglichkeit nutzen, um positive Nachrichten schnellst möglich zu verbreiten und gute Produkte bekannt zu machen.
  • im „CrowdSourcing“: Nutzung der sogenannten kollektiven Intelligenz einer Gruppe oder Kundencommunity für gezielte Produktentwicklungen und Prozessinnovationen. Der Kunde wird sozusagen zum Mitarbeiter gemacht. Darunter versteht man die Kundenintegration in die Leistungs- und Vermarktungsprozesse eines Unternehmens. Der Dialog mit dem Kunden liefert Ideen, Tipps und Bewertungen für Design, Produktentwicklung und trägt zu Innovationen bei.
  • im „Longtail“-Geschäft: Durch Analysen und Auswertungen von Kundenempfehlungen, Warenkörben, Verkäufen und Nutzer-generierten Inhalten werden neue oder weitere Verkäufe und auch „Cross-Selling“ initiiert. Effekt hierbei ist, dass auch weniger bekannte Produkte und Nischenprodukte ihren Weg zum Kunden finden. Die Empfehlung eines zufriedenen Kunden wiegt höher als die Produktempfehlung eines Bankers.
  • im „Social Sales“: Hier geht es um neue Geschäftsmodelle im Online Vertrieb. Die Bank kommt zum Kunden z.B. in Communities oder auf Kundenwebsites. Die Bank ermöglicht Kunden-zu-Kunden Geschäfte z.B. im Kreditbereich und liefert selbst die sicherheitsrelevanten Transaktionsprozesse. Die Bank nutzt gezielt Kundenfeedback, Erfahrungen, Nutzerkommentare, Bewertungen oder Empfehlungen für den online Vertrieb, für Aktionsprogramme, in der Werbung oder um die Kunden gezielt wieder in die Filiale zu holen.
  • in der „CoCreation“: Bei der Schaffung komplexer Banken-übergreifender Angebote und gemeinsamer Servicekonfigurationen müssen Kunden-Lieferanten-Beziehungen mit dem Ziel der Supply Chain Optimierung aufgebaut werden. Ebenso wie bei der internen Kooperationen ist auch bei Banken-übergreifender Kooperation der Einsatz von Instrumenten zum Austausch und Teilen von Informationen und Wissen wie Wikis, Blogs und social Software nicht nur sehr hilfreich sondern derzeit auch ein Differenzierungsmerkmal zum Wettbewerb.

Zurück zum Beitrag: Kundenkommunikation und Prozessoptimierung